Privacy Policy
Welcome to the Professional Courier Tracking Application (“App”). This application is developed to help customers track courier shipments, view package status, and access payment-related updates provided by authorized branch offices. We value your privacy and are committed to protecting your personal information.
1Information We Collect
- Name and contact details
- Mobile number and email address
- Shipment tracking details
- Payment and transaction-related information
- Device information and login activity
- Branch-related customer records
2How We Use Information
- Tracking courier shipments
- Providing delivery and payment updates
- Customer support and communication
- Improving application performance
- Security and fraud prevention
3. Data Sharing
We do not sell or rent customer information to third parties. Information may only be shared with authorized branch offices, for legal compliance, or with technical service providers for maintenance.
4. Data Security
We implement reasonable technical and organizational security measures to protect customer information from unauthorized access, misuse, or disclosure.
5. User Access
Elite customers may access shipment and payment details only for accounts authorized and updated by their respective branch offices.
6. Cookies & Analytics
The application may use basic analytics and cookies to improve user experience and system performance.
7. Third-Party Services
Integration with services like payment gateways or maps may occur; these services have their own privacy policies.
8. Changes to Policy
We reserve the right to modify this policy at any time. Updated versions will be posted within the application.
Terms & Conditions
By accessing or using the Professional Courier Tracking Application (“App”), you agree to comply with the following Terms and Conditions.
1. Purpose & Eligibility
The application provides shipment tracking and payment information. Users must use it for lawful purposes and authorized activities only.
2. Account Responsibility
Elite customer access is provided via branch offices. Users are responsible for maintaining the confidentiality of login credentials. Unauthorized use of another's info is prohibited.
3. Limitation of Liability
The provider is not responsible for service interruptions, incorrect data from branch staff, external system delays, or user negligence regarding security.
4. Prohibited Activities
Users shall not attempt unauthorized access, misuse information, reverse engineer the app, or use it for illegal activities.
5. Governing Law
These terms are governed by the laws of India. Continued use of the app signifies acceptance of these terms.
Contact Us
For any queries, support requests, or technical assistance, our support team is here to help.
Email Support
connect@winresearchcentre.in
Phone Support
+91 8123784727
Office Hours
Mon – Sat | 9 AM – 6 PM
Official Website
Professional Courier Cloud